About

Effective May 2018, I have retired. I moved to full time volunteering with the National Forest Service in the San Gorgonio Wilderness until we moved out of state in the summer of 2020. While we wait for things to return to normal from the pandemic, I continue to support the San Gorgonio Wilderness Association remotely and am looking for suitable volunteer opportunities in the Las Vegas area.

My Background

Over 30 years of experience providing IT support:

  • AT&T from 1984 to 1996
  • IBM Global Services from 1996 to 2002
  • LandAmerica Title Insurance from 2003 to 2008
  • Colton Police Department from 2009 to Retirement in 2018

Though the bulk of my background has been in the Telecommunications Industry, the job has basically been to provide desktop support to users while also troubleshooting network, server, and software components.

My role at AT&T started in Sales where I quickly became a subject matter expert on data communications and data integration with the Definity PBX product line. I acted as local server administrator for the sales branch and in 1990 I moved to a full-time IT Support position until my department was outsourced to IBM Global Services.

I continued my same role supporting the new spin-off company Lucent Technologies (now Avaya) as an employee of IBM until the contract concluded in 2002.

I became a Lead Technician at LandAmerica supervising up to 3 technicians in support of up to 30 Inland Empire offices until the recession hit the industry hard in 2008 and LandAmerica went bankrupt.

Since early 2009, I have been an IT Coordinator for the Colton Police Department where I handle all technology related support activities from desktop support, to network management, and server administration and some custom programming. My primary responsibility involved management of the Spillman Public Safety system which is the mission critical application at Colton PD. Never one to settle for what was given to me, I found ways to customize the system to meet the needs of our Agency. This mostly involved writing custom Perl reports, but I also developed several custom methods of importing and exporting information with the system.